Classic Crappy Marketing Ploy

XM satellite radio is the latest company to offer to "serve me better" by dicking me around.Yesterday, I received a letter from Joe Zarella, Chief Service Officer, Sirius XM Radio. It begins positively enough: "Because you are a valued customer and you enjoy listening to XM Radio online, we are offering you a special opportunity to continue to listen online at no cost…"Oh great! A special

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