DirecTV's Customer Service: Just as Crappy as Comcast's

In the past, I’ve had good luck with DirecTV’s customer service, but a bizarre series of billing errors has made me change my mind and I must now characterize its customer service as crap.Due to these billing errors, almost $800 of incorrect fees were added to my account. Yes, you read correctly: $800!The short version of this story:My HD DVR unit was defective. Let me rephrase that: My second HD

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